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Functioning in Business

Radio English Course

Week 1-12, Week 14-26

Program Guide
Weeks 1-2
Introductions
  Focus on Functions Culture Tip
Week 1 What is a Language Function?
I'd like a glass of water, please. (Request)
First and Last Names in Business
Business Introductions
My name is Dennis Chang.
Introducing Yourself in Business
Talking about Education
I studied at Columbia University.
Finding a Job in the United States
Week 2 Talking about Job Responsibilities
My main job is to reduce production costs.
Changing Jobs in the United States
Talking about Job History
I was an assistant manager at a food processing plant.
Work and Leisure in the United States
Asking Personal Questions
How do you like living in Philadelphia?
Women in the Workforce in the US
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Functioning in Business
Weeks 3-4
Checking In
  Focus on Functions Culture Tip
Week 3 Making a Hotel Reservation
I'd like to make a reservation, please.
Hotel Check-in and Check-out
Confirming Information
What was the price of the room again?
Complaining about a Problem in a Hotel

Confirming a Reservation
I'd like to confirm my reservation on Flight 23.

Avoiding Problems with Hotel Reservations
Week 4 Clarifying
I see that you have a room reserved through the 4th.
Extra Charges in Hotels
Requesting Politely
I wonder if you could help me with my bags.
Tipping in Hotels
Refusing
I'm afraid that isn't possible.
Credit Cards and Checks
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Functioning in Business
Weeks 5-6
Making an Appointment
  Focus on Functions Culture Tip
Week 5

Making an Appointment
What time would be convenient?

Talking to a Phone Receptionist

Suggesting
How about 3:00?

Small Talk on the Telephone

Accepting a Suggestion
That sounds good.

Suggesting a Meeting Time
Week 6

Negotiating a Meeting Time
Could we make it earlier in the day?

Rejecting a Suggestion
Suggesting an Alternative

Ending a Conversation
I'm looking forward to seeing you.

Confirming the Time and Place of a Meeting
Leaving a Message
Could you please ask him to call me back?
Confirming a Message
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Functioning in Business
Weeks 7-8
Confirming Plans
  Focus on Functions Culture Tip
Week 7 Making a Restaurant Reservation
I'd like to reserve a table.
Making and Changing a Restaurant Reservation
Confirming
Are you still free at 11:00?
Status in American Business
Refusing
I'm sorry but Mr. Malone is busy.
Offices and Status
Week 8 Offering an Opinion
I think that's a wonderful idea.
Corporate Structure
Disagreeing Politely
I understand your reservations, but...
Disagreeing with the Boss
Stalling
Let's discuss it tomorrow.
Corporate Communication
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Functioning in Business
Weeks 9-10
An Important Introduction
  Focus on Functions Culture Tip
Week 9 Introducing Someone Else
This is our Vice President, Shirley Graham.
Business Introductions
Introducing Yourself
I'm Sandra Powers.
Silence in Business Conversations
Interrupting
I'm sorry to interrupt.
Interrupting Politely
  At the Restaurant
Week 10 Offering
Would you like to start with some coffee?
Choice in American Culture
Confirming Understanding
You mean like a bonus?
Confirming Understanding
Conceding a Point
You have a good point.
Differences of Opinions in a Negotiation
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Functioning in Business
Weeks 11-12
A Business Lunch
  Focus on Functions Culture Tip
Week 11 Offering
Would anyone like dessert?
American Business Lunches
Asking Permission
Do you mind if I smoke?
Smoking
Clarifying
Let me clarify that a little.
Stating Opinions
Week 12 Promising
I'll have the report ready for you tomorrow.
Keeping Promises
Summarizing
To summarize, there are still problems with the delivery date.
Confirming Understanding
Showing Appreciation
We really appreciate your business.
Tipping in American Restaurants
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Functioning in Business
Week 13
Review
To Weeks 14-26


 


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