Program Guide
Weeks 14-15
The Disagreement
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Focus on Functions |
Culture Tip |
| Week 14 |
Giving An Opinion
In my opinion, it's a good move for us. |
Working with Foreign Companies |
Giving a Counter-Opinion
However, there's too much risk. |
Taking Risks |
Summarizing And Restating An Opinion
That's what it comes down to. |
High-tech Equipment |
| Week 15 |
Disagreeing
I don't agree. |
High Pay for CEOs |
Agreeing and Disagreeing
I agree, time is a problem. |
Fast Responses |
Agreement and Compromise
All I'm asking for is two more weeks! |
Disagreement in the Workplace |
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Functioning in Business
Weeks 16-17
Keeping in Touch
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Focus on Functions |
Culture Tip |
| Week 16 |
Making a Presentation
First, the government there is stable.
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Formal Presentations |
Promising
You'll definitely have them by Friday. |
Building Trust |
Rejecting a Proposal
I'm afraid the answer has to be 'no.'
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Company Reliability |
| Week 17 |
Expressing Feelings
Oh, I'm sorry to hear that.
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Empathy |
Talking about the Future
I'll be back here in three weeks.
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Networking |
Inviting
Why don't you join me for lunch? |
Socializing |
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Functioning in Business
Weeks 18-19
New Customer
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Focus on Functions |
Culture Tip |
| Week 18 |
Greeting
Welcome to Martin Electronics.
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The Internet |
Giving Personal Information
Please call me Andy.
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Making a Good First Impression |
Offering and Requesting
Can I help you?
Can I have your name?
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Receptionists |
| Week 19 |
Identifying Yourself
I'm from the East-West Trading Company.
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"Embrace Change" |
Apologies
I'm really sorry.
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Uses of "I'm sorry" |
Asking a Favor
Would you mind meeting Bob Myers? |
Beginning a Business Relationship |
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Functioning in Business
Weeks 20-21
Negotiations
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Focus on Functions |
Culture Tip |
| Week 20 |
Showing Certainty and Uncertainty
That may be difficult.
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Introduction to Negotiations |
Expressing Concern
That has me worried.
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Negotiating: developing a relationship |
Reiterating
Let me say once again.
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Negotiating: identifying the reasons behind a position |
| Week 21 |
Confirming
Was that thirty or thirteen?
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Negotiating: confirming information |
Giving Feedback
That sounds good.
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Negotiating: numbers |
Promising and Reassuring
That won't be a problem. |
Summary of Negotiations |
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Functioning in Business
Weeks 22-23
Coming to Agreement
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Focus on Functions |
Culture Tip |
| Week 22 |
Accepting an Apology
Don't worry.
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Getting Down to Business |
Clarifying
I mean dolls and toy cars.
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The Importance of English |
Correcting
Actually, it's Mary Thomas.
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Improving Communication in English |
| Week 23 |
Asking for Confirmation
They'll cost more, won't they?
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Quality in the US |
Expressing Uncertainty
I'm not sure.
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Fast Delivery |
Discussing Future Plans
I fly to London on the 23rd |
Airline Tickets |
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Functioning in Business
Weeks 24-25
A New Beginning
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Focus on Functions |
Culture Tip |
| Week 24 |
Proposing a Toast
Here's to all of you.
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Toasts |
Changing the Subject
You know, I heard that Mary is leaving.
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Personal Issues |
Expressing Regret
I wish I had spent more time with my kids.
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Work and Family |
| Week 25 |
Leading Questions
It looks like you've changed jobs three times.
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Attracting New Employees |
Asking a Favor (requests and promises)
I have a favor to ask of you.
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Intellectual Property |
Ending a Conversation (pre-closings)
It's been nice talking to you. |
Ending a Conversation |
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Functioning in Business
Week 26
Review
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