DynEd International, Inc. |
DynEd International, Inc. |
The Functioning in Business radio course will help you learn American business English through listening to business meetings and discussions and to interviews with American business people.
With your radio host, Elizabeth Moore, you will follow the story of an important business trip. You will listen to conversations which introduce vocabulary and expressions used to conduct business in English. You will also listen to Business Dialogs which present many kinds of business situations.
Our business and culture expert, Gary Engleton, will offer Culture Tips about American business culture. Gary will also focus on important language functions used in business and social situations.
This week on Functioning in Business, Mr. Mike Epstein and Ms. Shirley Graham (of Advanced Technologies) and Mr. Charles Blake finish their meal and resume their business discussion.
| Mr. Blake: | I'm going to put this information in a report after I fax Beijing. |
| Ms. Graham: | Okay. |
| Mr. Blake: | And I'll have the report ready for you tomorrow. And maybe we can come up with a solution to the problem. |
| Ms. Graham: | Okay. Well, that sounds fine. Even then, Mr. Blake, I can't make any guarantees. You know, we've never done business with a Chinese company before, so it's quite an undertaking. |
| Mr. Blake: | Oh, I can certainly understand. |
"When I eat at a restaurant in the United States, do I have to leave a tip?"
First you must understand that waiters and waitresses get most of their money from tipping. The restaurant may only pay them a small hourly wage. So most servers expect a tip of at least 15% of the cost of the meal.
Unfortunately, many travelers to the US do not understand American tipping customs. In Europe, the tip is included in the bill, and in Asia there is almost no tipping. So American restaurants are trying to make tipping easier for international visitors. Some restaurants write information about tipping in several foreign languages. And if you pay with a credit card, the credit card form usually has a line that says "Tip." They may even calculate the tip for you at different rates, for example, 15% and 20%.
If you have questions about American business and culture, write to gary@dyned.com.
June wants her boss, Ira, to talk to the Vice President about the office furniture.
Listen to the dialog. Fill in the missing words.
| June: | The condition of our furniture is disgraceful! |
| Ira: | I know it's bad! |
| June: | My desk is at least twenty-five years old. It looks terrible! |
| Ira: | I've already talked to the office manager about the furniture three times this year. Each time she to replace everything, but nothing happens. |
| June: | Uh-huh. |
| Ira: | She says the Accounting Department won't give her the money. |
| June: | Can't you talk to George about it? As Vice President, he should be able to do something. |
| Ira: | I'll try, he's so busy all the time! |
| He always says, "Talk to the office manager!" | |
| June: | Ira, it's embarrassing when we have important visitors. |
| Ira: | All right. I that I'll talk to George about it. |
| June: | Great. |
| Ira: | I promise that it will do any good, but I'll see what I can do. |
| June: | Thank you very much, and good luck! We need new desks! |
Missing words from last week's Business Dialog: mind, programmer, No, area
Functioning in Business will teach you about how to use English in business and social situations.
In this week's lessons you will learn about Promising. Here are some examples:
Each week you will receive e-mail Study Tips, news, and activities. Join today!
The Functioning in Business radio course is based on DynEd's Functioning in Business courseware and the Functioning in Business textbook, by P. Lance Knowles and Francis Bailey, published by Longman.
For more information about DynEd courseware, contact sales@dyned.com.
If you have any questions or comments,write to elizabeth@dyned.com.
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