DynEd International, Inc. |
DynEd International, Inc. |
The Functioning in Business radio course will help you learn American business English through listening to business meetings and discussions and to interviews with American business people.
With your radio host, Elizabeth Moore, you will follow the story of an important business trip. You will listen to conversations which introduce vocabulary and expressions used to conduct business in English. You will also listen to Business Dialogs which present many kinds of business situations.
Our business and culture expert, Gary Engleton, will offer Culture Tips about American business culture. Gary will also focus on important language functions used in business and social situations.
This week on Functioning in Business, we meet Mr. Stewart Chapman and Mr. Dave Gomez of Federal Motors. Mr. Chapman is Executive Vice President at Federal Motors. He is responsible for overseeing the Federal Motors factories on the East Coast of the United States. Mr. Gomez is Vice President for Production at Federal Motors. His main responsibility is to modernize the technology at Federal Motors.
Federal Motors is an automobile company. It is a very large company and it is now interested in modernizing its factories. Mr. Chapman is very interested in the industrial robots produced by International Robotics, Mr. Blake's company.
| Receptionist: | Good morning, sir. Can I help you? |
| Mr. Blake: | Yes. I have an appointment to see Mr. Chapman, Stewart Chapman, at ten thirty. |
| Receptionist: | Oh, Mr. Chapman. Can I have your name, please? |
| Mr. Blake: | Yes. The name is Blake, Charles Blake of International Robotics. |
| Receptionist: | All right, thank you. Just a moment, please. |
| Receptionist: (on the phone) |
Yes, there's a Mr. Blake here to see Mr. Chapman. Oh, I see, thank you. |
| Receptionist: | Uh, Mr. Blake. I'm sorry. Mr. Chapman is not here today. |
| Mr. Blake: | Uh-huh... |
| Receptionist: | Uh, but there's a Mr. Gomez who can come talk to you. Would you take a chair and wait for a moment? |
| Mr. Blake: | Okay, sure. Thank you. |
| Receptionist: | Thank you. |
"What can I do to make a good first impression when I meet with Americans in business situations?"
First of all, it's important to greet Americans correctly. They expect a firm handshake. A firm handshake shows that you are confident.
Most Americans also expect good eye contact. When you greet someone, you should begin by looking them in the eyes for a second or two. Then look away, to their chin or forehead, for a few seconds. Good eye contact shows that you are interested and actively listening.
If you have questions about American business and culture, write to gary@dyned.com.
Henry Martin is greeting Alice Martinez. Alice has come to see Martin Electronics' new product line.
| Mr. Martin: | Alice! Welcome to Martin Electronics! I'm Henry Martin. |
| Ms. Martinez: | Henry, I'm very pleased to meet you finally. |
| Mr. Martin: | Yes, we've sent each other so much e-mail and talked so much on the phone. I feel as if I already know you very well. |
| Ms. Martinez: | I know just what you mean! |
| Mr. Martin: | Well, why don't you have a seat here in my office? I'll get us something to drink, if you'd like. What would you like? |
| Ms. Martinez: | I'd love some coffee. |
| Mr. Martin: | How do you like your coffee? |
| Ms. Martinez: | Hmmm... I like it strong and black, if possible. No sugar. |
| Mr. Martin: | OK. I'll get it for you. |
Functioning in Business will teach you about how to use English in business and social situations.
This week's lessons focus on Welcoming. Here are some examples:
Listen to Functioning in Business on the Voice of America radio network, then answer this week's question.
What does Federal Motors manufacture?
Send your answer to max@dyned.com.
Last week's Question of the Week: What will Mr. Blake and Mr. Epstein do this afternoon?
Answer: They're going to play golf.
Each week you will receive e-mail Study Tips, news, and activities. Join today!
The Functioning in Business radio course is based on DynEd's Functioning in Business courseware and the Functioning in Business textbook, by P. Lance Knowles and Francis Bailey, published by Longman.
For more information about DynEd courseware, contact sales@dyned.com.
If you have any questions or comments,write to elizabeth@dyned.com.
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DynEd-VOA Radio English Courses
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