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The Functioning in Business radio course will help you learn American business English through listening to business meetings and discussions and to interviews with American business people.
With your radio host, Elizabeth Moore, you will follow the story of an important business trip. You will listen to conversations which introduce vocabulary and expressions used to conduct business in English. You will also listen to Business Dialogs which present many kinds of business situations.
Our business and culture expert, Gary Engleton, will offer Culture Tips about American business culture. Gary will also focus on important language functions used in business and social situations.
This week on Functioning in Business, you will learn more about Mr. Charles Blake and the hotel where he was staying, the Embassy Suites. Mr. Blake talks with Elizabeth about his hotel reservation and his change of plans.
| Elizabeth: | I see you asked if you could stay an extra night at the hotel. |
| Mr. Blake: | That's right. Originally I planned to stay four nights and to leave on Friday. When I arrived in San Francisco, I decided to stay an extra day so that I would have more time to meet with Mr. Epstein. |
| Elizabeth: | The receptionist said the hotel was booked up on Friday
night. Were you worried that you wouldn't be able to get a room? |
| Mr. Blake: | A little, but she said that something might open up. |
| Elizabeth: | Were you able to get a room? |
| Mr. Blake: | Yes, I was. There were some cancellations at the hotel, and so I was able to stay until Saturday morning. |
"When I stay in hotels in the United States, who should I tip?"
We generally tip people in lower-paying jobs, like waiters. These people are paid by the hour and they depend on tips for extra money. The people who work at the front desk are salaried workers and are paid more, so we don't tip them. We also don't tip managers.
If you have questions about American business and culture, write to gary@dyned.com.
Ms. Peters in checking into a hotel.
Listen to the dialog. Fill in the missing words.
| Desk clerk: | Good evening, help you? |
| Ms. Peters: | Yes, my name is Allison Peters. I have a reservation. |
| Desk clerk: | Let me take a look. Yes, I see you have a room reserved through April 4th. |
| Ms. Peters: | , I'll be leaving on the morning of the 5th. |
| Desk clerk: | Oh, really? I thought you told us you would be checking out on the 4th. |
| Ms. Peters: | No, I I said I would be checking out on the 5th. Let me check my confirmation notice. (pause) Here it is. Oh, my goodness, you're right. |
| extend my stay through the 5th? | |
| Desk clerk: | That's not a problem. I'll change your reservation for you. |
| Ms. Peters: | Thank you very much |
| Desk clerk: | You're welcome. |
Missing words from last week's Business Dialog: reservation, business, nonsmoking, credit card.
Functioning in Business will teach you about how to use English in business and social situations.
This week's lessons focus on Requests. Here are some examples:
Each week you will receive e-mail Study Tips, news, and activities. Join today!
The Functioning in Business radio course is based on DynEd's Functioning in Business courseware and the Functioning in Business textbook, by P. Lance Knowles and Francis Bailey, published by Longman.
For more information about DynEd courseware, contact sales@dyned.com.
If you have any questions or comments,write to elizabeth@dyned.com.
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