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Functioning In Business
Radio English Course

Week Nine

An Important Introduction

The Functioning in Business radio course will help you learn American business English through listening to business meetings and discussions and to interviews with American business people.

With your radio host, Elizabeth Moore, you will follow the story of an important business trip. You will listen to conversations which introduce vocabulary and expressions used to conduct business in English. You will also listen to Business Dialogs which present many kinds of business situations.

Our business and culture expert, Gary Engleton, will offer Culture Tips about American business culture. Gary will also focus on important language functions used in business and social situations.

Back to Week Eight

Conversation: Sightseeing in San Francisco

This week on Functioning in Business, Mr. Epstein and Ms. Graham (of Advanced Technologies) meet Mr. Blake (of International Robotics) in the lobby of his hotel. Mr. Epstein introduces Mr. Blake to Ms. Graham. Ms. Graham asks Mr. Blake about his day in San Francisco.

Ms. Graham: Mike tells me that he took you around San Francisco yesterday.
Mr. Blake: We had a great time yesterday.
We went down to Fisherman's Wharf, and we had lunch, and then we drove around San Francisco and saw a bit of the city.
Ms. Graham: Is this your first trip to the West Coast?
Mr. Blake: Well, not really. I was here about seven years ago, just for a very brief visit.
And now I have a little bit more time to see some of the city.

Culture Tip: Interrupting

"I have trouble interrupting in English. Can you help me?"

Interrupting is sometimes necessary, but it can be difficult. You don't want to interrupt someone in the middle of a sentence. The best time to interrupt someone is between sentences.

The time between sentences is often very short, less than one second. You have to say something like "I'm sorry to interrupt ....", but you have to say it really fast!

It's usually easier to get the person's attention visually so that they will stop talking. You can do that by establishing eye contact and opening your mouth a little. That shows that you want to say something and they may stop talking.

One last strategy is to point up with the index finger and say "Uhhhh......" or "Uh, excuse me." Then the person may stop talking long enough for you to interrupt.

If you have questions about American business and culture, write to gary@dyned.com.

Business Dialog: Introductions and Small Talk

The president of Intercon, Inc. is introducing a new employee to Harry Abrams, the Vice President of Marketing. Mary Jenkins is the new Office Manager.

Listen to the dialog. Fill in the missing words.

President: Now I'd like to          you to Harry Abrams.
Harry is our Vice President of Marketing.
(The president knocks on the door of Mr. Abrams office)
Mr. Abrams: Yes. Come in.
President: Harry, I'm sorry to          you, but I'd like you to meet Mary Jenkins, our new Office Manager.
Mr. Abrams: It's nice to meet you, Mary.
Ms. Jenkins: Nice to          you too, Mr. Abrams.
President: Mary was Office Manager at Global Electronics with your old friend Bob.
Mr. Abrams: Oh really, how is Bob?
Ms. Jenkins: He's doing very well.
He's a Vice President now.
Mr. Abrams: I'm          to hear it.

Missing words from last week's Business Dialog: opinion, seems, think, perhaps

Language Function: Introducing Someone

Functioning in Business will teach you about how to use English in business and social situations.

This week's lessons focus on introducing someone. Here is an example:

Charles Blake:

Hi, Mike. How are you today?
Mike Epstein: It's good to see you, Charles.
This is our Vice President, Shirley Graham.
Shirley, this is Charles Blake from International Robotics.
Shirley Graham: It's nice to meet you, Mr. Blake.
Charles Blake: Pleased to meet you, Ms. Graham.

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About this Course

The Functioning in Business radio course is based on DynEd's Functioning in Business courseware and the Functioning in Business textbook, by P. Lance Knowles and Francis Bailey, published by Longman.

For more information about DynEd courseware, contact sales@dyned.com.

If you have any questions or comments,write to elizabeth@dyned.com.

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