Kids like to use computers and mobile devices. The pastel colors used in DynEd’s children’s courses have been carefully selected to be both attractive and easy on the eyes. By limiting computer study sessions to 20-40 minutes per day, eye strain should not be a problem even for very young children.

It depends. A self-motivated child probably doesn’t need a parent’s company most of the time. Younger and/or less disciplined children, however, will benefit greatly if a parent monitors study or even studies with them. Moreover, kids often learn language faster than parents, so it may be the child who ends up teaching the parent. And as we all know, teaching is one of the best ways to learn!

Teacher turnover is a problem in English training centers; kids seem to have new teachers all the time. DynEd helps ease this concern by providing a standardized study system using familiar, engaging characters with patient, native-speaker voices to create a consistent, friendly learning environment.

The best way to learn a skill like English is to study often and in short periods of time. A successful study pattern example is to study twenty minutes twice one day, then thirty minutes the next day. You should work to accumulate 6,500 study points every week and meet with one of our coaches at least once every 2 weeks. If you meet these requirements, we are confident that you will pass your exit test and receive your English Certificate in the estimated amount of time for each level!

The CEFR refers to the Common European Framework of Reference for Languages, which is the most important global framework used to describe language ability. This standard is being used more and more often in secondary schools, universities, governments as well as private businesses around the world.

If you study correctly, you should complete level A1 or A2 levels in 5 months or less, the B1 or B2 levels in 6 months or less, and the C1 level in 7 months or less.

DynEd coaches are committed to seeing you achieve your goals and are trained to know exactly what you are studying and your course progress. Their goal is to encourage and enrich your English learning experience. Coaches also track your progress over time, so if you change coaches, your new coach will continue from where your last coach left off.

After each session learners are asked to rate their coaching experience on a scale of 1 to 5 stars. neo LIVE displays the average rating under the coaches’ names to assist you in choosing the coach that is right for you.

All our coaches have to pass English tests and complete a rigorous training program. Our bilingual coaches speak and write English fluently, although their native language is not English. Native speaker coaches’ first language is English.

Coaching sessions have different token values. To reserve a session, choose the coach that is most appropriate for you. For some sessions you may want a bilingual coach for 2 tokens; at other times you may prefer a native coach for 4 tokens.

You can join your session at any time during the session’s 25 minutes; your coach will be waiting for you.

Yes, you can reschedule a coaching session up to one day before the date of the session. Go into your LIVE coaching interface and look for the ‘Reschedule’ option on the dashboard.

If your coach arrives at your scheduled session more than 5 minutes late, neo refunds your session’s tokens.

Tokens are not refunded when you arrive late or if you don’t attend a scheduled coaching session. Tokens are also not refunded if the connection between you and your coach fails. Our coaches work from centers with high-quality, redundant broadband connectivity, so we don’t expect Internet failures from the coach. We suggest you log on from a location that has a good Internet connection for all of your coaching sessions.

We are confident that our solutions will provide you with the expected results, so much so, that if you study according to our guidelines, we guarantee that you will reach your English goal in the allotted time for each level. To keep your guarantee, you must earn 6,500 study points per week and meet with a coach at least once every 2 weeks. If you meet these criteria, but do not pass your exit exam, you can continue to study for free until you pass your exit test. As part of your guarantee, we will also give you 4 free coaching tokens to prepare to retake the exit test.

If you are unable to study every week for five months, for example, you may not qualify for neo’s guarantee, but we will never turn off your access to the neo app or charge you more money. You can use your unused tokens even after the allotted time for each level has elapsed. Our goal is for you to pass your exit exam whenever you are ready.

Most people pass the exit test the first time. However, if you are having difficulty, you can take a CEFR level’s exit test up to three times. Once you pass the exam, you will have fulfilled the level’s requirements.

neo’s advanced artificial intelligence technology is constantly analyzing your study efforts. It uses this information to make decisions regarding the course of your study within the neo Study App. It also helps you improve your pronunciation through adaptive Speech Recognition exercises, awards you points and guides you and your coach through every step of your journey.

DynEd’s instructional system combines one-on-one computer-based self-study with regular meetings with a DynEd-trained teacher or coach. These classroom or distance-based coaching sessions are an essential component in DynEd’s success. No matter how good a technology-assisted program is, only a teacher or coach can personalize or localize lesson content for his or her individual classes or students, and then extend that lesson beyond just the language from the program. This “blending” of computer time with teacher time uses the strengths of both to maximize results.

In language learning, one size does not fit all. DynEd students begin by taking a Placement Test, a computer-adaptive instrument that self-adjusts for each individual. DynEd’s Path Manager then uses the student’s Placement Test score to automatically open courseware units at the right level of difficulty, and monitors progress to continually unlock new material when the program judges the student is ready to move forward. A Recommended Study Time slider allows teachers to intervene manually when appropriate to adjust Path Manager settings to accommodate particular student or class needs.

Additionally, in some courses DynEd’s patented Shuffler mechanism automatically varies the depth, difficulty and variety of language being presented within a lesson depending on each student’s accuracy in answering questions or doing exercises. Learning material that is too difficult may become frustrating, and material that is too easy quickly becomes boring; the Shuffler keeps each individual working at their optimal learning level.

Working together, these software devices help ensure that each learner is studying at his/her own pace and is constantly challenged with new language material targeted at exactly the right level.

Language is a skill. Learning English is similar to learning to play a musical instrument, or drive a car, or play a sport like football. Developing any skill takes time and lots of effective practice. To become really good at it, the skill must become automatic. This means it can be done by the unconscious mind, i.e., without thinking. For language skill, this is called fluency.

Getting to the point of fluency in English requires focused practice over an extended period of time. It is difficult, however, to maintain good concentration if study sessions are too long. DynEd recommends that students study frequently, but in relatively short sessions of less than one hour at a time.

Learning a new skill involves changes in the brain — the growing and strengthening of new synapses and nerve connections. These are organic structures that take time to develop. Just like building muscles in the gym, there is a limit to what can be done in a day. Muscles need periods of rest to re-build after being worked hard. Brains also need periods away from studying so that there is enough time for the newly reinforced connections to grow. It is much more effective, therefore, to study in shorter sessions distributed throughout the week (3-5 times per week) than in long, intensive sessions on just one or two days. When study is distributed, learning English actually takes less total time, and much less is forgotten.

It’s common to use DynEd alongside other teaching materials, such as course books, extensive reading series, or test prep materials. Good teachers will take advantage of a variety of materials to engage and re-focus students frequently. To optimize student progress, however, we recommend that DynEd serve as the program core, if possible. It’s also critical to follow the basic pedagogic principles of DynEd’s blended learning approach: that students study DynEd frequently (3+ times per week), and that teachers devote class time each week to personalizing and extending the language students are studying in the DynEd courseware. Using DynEd only as an occasional self-access practice supplement without classroom support is much less effective and not recommended.

The natural way to learn language is first through listening and then struggling to speak, just as a baby does. When we finally learn to read and write, either at home or at school, we are already a native speaker of our first language. The ability to speak a language greatly facilitates development of reading and writing skills.

DynEd introduces literacy skills after a foundation in aural/oral skills is well established, and we reinforce reading and writing with practice exercises through the remainder of a student’s learning path. Check out our new Reading for Success.